Most helpful review

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Verified Reviewer

Can't find replacement filter

I have an 18 cup water dispenser. I was buying the Pur long lasting filters and now I can't find them. What am I supposed to use?

User's recommendation: Watch out for fakers. There are a lot of them out there.

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ID
#4145527 Review #4145527 is a subjective opinion of poster.
Location
Louisville, Kentucky

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Verified Reviewer

Contact/info

I have a pur water faucet filter and want info on where to recycle cartridges - online info says whole foods does - I've called 3 local stores, none of them do and have no further info - tried callng helen of troy c/s # 800 477 **** - they did not even have an extension option for water purifiers! I have now spent approx an hour pursuing what should be a simple answer to a simple question and your company has supplied nothing but inaccurate info online and time-wasting 'runaround' options

User's recommendation: None so fae.

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ID
#4158377 Review #4158377 is a subjective opinion of poster.
Preferred solution
Proper information re: inwuiey and contact info

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Verified Reviewer

To make a decision on the purchase

While I was very satisfied with the promptness in the response and the info forwarded, it did not really give me the specific info needed.
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ID
#4138889 Review #4138889 is a subjective opinion of poster.
Pros
  • Good item
Cons
  • More info

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Verified Reviewer
New Reviewer

Support nonexistence

nonexistence support. Trying to warrantee a part and all I get is emails telling me that thats normal. When I know its not.
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ID
#4104029 Review #4104029 is a subjective opinion of poster.
Cons
  • Support nonexistence
Preferred solution
Replacement
New Reviewer

Faulty Filters